YEP Energy Ranks Among the Best!
YEP Energy Ranks among the Best on Texas P.U.C. Official Complaint Scorecard among Retail Electric Providers (Five Circle Score)
HOUSTON, Aug 26, 2016 (BUSINESS WIRE) -- YEP Energy ranks among the best Retail Electric Providers ("REPs"), earning the highest score, with Five Circles pursuant to the Texas Public Utility Commission's July 2016 Retail Electric Provider Complaint Scorecard.
The Texas Public Utility Commission's Retail Electric Provider Complaint Scorecard scores REPs into five groupings of approximately equal size based on a 6-month rolling average of complaint rates per 1,000 customer relative to other companies. YEP Energy's Five Circle Score is as of July 2016 and pertains to Complaint Rates for January 1, 2016 through June 30, 2016.
According to the Scorecard, "In many cases, the P.U.C.'s informal complaint process adequately addresses the customer complaints with quick resolution by the REP. You may wish to also review other resources regarding a REP's customer service such as your local Better Business Bureau." More